Return: The customer has the right to return within two working days from receiving the order if the product is in its original condition and without defects, and the customer bears the shipping and return costs. Replacement: The customer has the right to replace within two working days from receiving the order if the product is in its original condition and without defects, and the customer bears the shipping and replacement costs. Replacement cannot be made if the product involves customization and changes to the original measurements (tailoring according to request and modification of length and width, etc.). Contact customer service immediately upon receiving the product through the website, contact number, or our Instagram account. A replacement process will deduct a shipping fee of 52 riyals from the customer. The product replacement takes from 4 to 8 working days.
